Articles

  • Mirka Karra

3 ways to build strong relations with PV owners



PV owners, a key growing segment, have already embarked on the journey of decarbonization. Simultaneously, the market for residential solar has seen a massive increase in demand. As energy prices rise, the business case for self-consumption has never been stronger. As consumers are now primarily concerned with the rate of self-consumption, solar companies are broadening their approach by taking a more significant consultative role and offering energy services to their solar customers.


Below are three ways solar companies can achieve that while paving the way to increased revenue streams.


Increase customer engagement by whole home energy insights


It’s not uncommon for prosumers to already have an app on their mobile phone to check their solar production, which part of it has been injected into the grid, or even receive notifications about malfunctions. In fact, coordinating home solar generation and consumption can genuinely empower prosumers by making them feel like active participants in greening the energy mix and achieving their energy independence. Furthermore, by offering this kind of service, the prosumer never leaves the app with questions as he or she can see, when energy is produced, how it is consumed, and which household activities are participating in the consumption.

NET2GRID offers PV production insights and home energy consumption insights that show how much solar production has been used for specific energy activities like washing or cooking. It also offers spot-on tips based on its intelligent algorithms and helps prosumers to increase self-consumption of PV production at home.


Create opportunities for solar energy services offerings


What if you knew that the X amount of energy produced from the solar panel installation of a family does not cover its increased home energy consumption needs? Furthermore, what if you could suggest which size of solar panel installation would best suit them? Data can help you do that. By analyzing the data measurement, collected from both solar production and household consumption, new energy service offerings that can match the needs and criteria of the prosumer, while guaranteeing a return on their investment, could be determined.

NET2GRID's machine learning algorithms are trained to match the customer's production and consumption profile and produce personalized recommendations for solar users. For example, recommendations for additional solar capacity that best fits their needs, or how the solar panel should be facing the sun to match the peak consumption hours of the house.


Acquire increased customer intelligence for upselling home storage batteries


Given specific households' energy insights history, their energy contract, and tariff information, an analysis can be performed to determine the critical characteristics of a group of households. The result of the analysis translates into increased insights into households' behavior and opportunities for upselling energy equipment like home storage batteries. Battery Energy Storage Systems play an essential role in prosumers' life and will continue doing so in the future. Statistics say that only in 2020, about 140,000 battery systems were installed, reaching a historic GWh landmark and totaling 1,072 MWh of storage capacity in a single year in Europe. In a medium scenario, projections show that the cumulative residential storage capacity installed across Europe will reach 12.8 GWh in 2025!

NET2GRID offers a service that can estimate the optimal capacity of Battery Energy Storage systems. Specifically, it can create recommendations for the best battery size that fits specific solar owners, considering parameters such as the peak power production of a solar installation and the capacity.


Are you a solar company interested to create opportunities for solar energy services offerings to your solar customers? Feel free to request a demo with us here!