Customer Engagement
Empower your customers
Provide your customers with daily, actionable energy insights and help them create a more energy-efficient home.
Our unique ability to process data of all granularities ensures a solid investment in your energy business.
Increase engagement and reduce churn
Offer information on cost and energy savings and keep your customers happy.
Personalised notifications and recommendations
Best-in-class peer
and self-comparison
Behavioural
Demand Response
Smart
Challenges
Lower your cost to serve
Reduce support centre calls as all relevant information can be found on the app. Powered by NET2GRID's white-label app Ynni or your Utility app.
Bill
breakdown
Monthly
budget monitor
Appliance disaggregation and efficiency
Build strong relations with PV owners
Create opportunities for solar energy services offerings.
PV production disaggregation
No hardware
required
Solar self-consumption insights
Behavioural Demand Response initiatives
Solar performance
insights
Why NET2GRID's Customer Engagement?
Global reach; technology compatible with most technical standards
around the world.
Uniquely positioned to process smart meter data of all granularities.
The most accurate energy disaggregation
in the market.
Proven technology resulting from 10 years of solid experience
in the field.
One-stop shop for both software and hardware.
40% proven churn reduction
Proven results
60
NPS Score
90%
Accuracy of energy disaggregation
52
NPS Score
"We compared different technologies and NET2GRID Non
Intrusive Load Monitoring has got to a level of high accuracy, they were the best."
Antonio Coutinho
CEO, EDP Innovation
Don't just take our word,
experience yourself
Contact us to get a test account, and experience how your customers get control of their energy usage
White Papers
For more in depth information please read the articles below
Safeguards
We have all the safeguards in place to ensure security and privacy for you and your customers
GDPR compliant
You own your customer data
ISO certified
