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Customer Engagement

Empower your customers

Provide your customers with daily, actionable energy insights and help them create a more energy-efficient home.

Our unique ability to process data of all granularities ensures a solid investment in your energy business.
Increase engagement and reduce churn

Offer information on cost and energy savings and keep your customers happy. 

Personalised notifications and recommendations
Best-in-class peer
and self-comparison
Behavioural
Demand Response
Smart
Challenges
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Lower your cost to serve

Reduce support centre calls as all relevant information can be found on the app. Powered by NET2GRID's white-label app Ynni or your Utility app.

Bill
breakdown
Monthly
budget monitor
Appliance disaggregation and efficiency 
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Build strong relations with PV owners

Create opportunities for solar energy services offerings.

PV production disaggregation
No hardware
required
Solar self-consumption insights
Behavioural Demand Response initiatives
Solar performance
insights
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Why NET2GRID's Customer Engagement?

Global reach; technology compatible with most technical standards
around the world.

Uniquely positioned to process smart meter data of all granularities.

The most accurate energy disaggregation

in the market.

Proven technology resulting from 10 years of solid experience

in the field.

One-stop shop for both software and hardware.

40% proven churn reduction

Proven results

60

NPS Score

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90%

Accuracy of energy disaggregation

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52

NPS Score

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"We compared different technologies and NET2GRID Non
Intrusive Load Monitoring has got to a level of high accuracy, they were the best."

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Antonio Coutinho

CEO, EDP Innovation

Don't just take our word,
experience yourself


Contact us to get a test account, and experience how your customers get control of their energy usage

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White Papers

For more in depth information please read the articles below

Safeguards

We have all the safeguards in place to ensure security and privacy for you and your customers

GDPR compliant

You own your customer data

TÜV & ISO certified

Our company is a
SAP Silver Partner