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Mirka Karra

Sep 22, 2021

Energy Happy Hour: A loyalty booster for enviaM's customers

Behavioral Demand Response in practice Challenge enviaM is a German energy supplier and part of the E.ON group. In August 2019 enviaM...

Case study: Unlocking new revenue streams for EnergyAustralia

Mirka Karra

May 5, 2021

Case study: Unlocking new revenue streams for EnergyAustralia

A Real-time customer experience leading to NPS booster Challenge EnergyAustralia wanted to find a way to cost-effectively capture and...

Mirka Karra

Apr 14, 2021

Case study: E.ON’s Smart Control app

Increased customer engagement through disaggregation Challenge In 2017, when the German market was still waiting for smart meters to be...

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