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Challenge
Luminus wanted to help consumers reduce household energy consumption in an innovative way, by capitalizing on the new smart meter rollout opportunity in the Flemish region.
Solution
Luminus offered NET2GRID’s energy insights based on low resolution data through the Luminus Monitor mobile app. Additionally, NET2GRID collaborated with Luminus on an enhanced energy insights service, supported by NET2GRID hardware, to provide customers with detailed insights deriving from high resolution data.
Fast facts
50%
of the surveyed users reduced energy consumption significantly
20,000
users within just 8 months of the app's launch
Insights from the decision makers
We’ve never seen our customers so interested in their energy consumption. These features have shown to be really critical.
Hélène Blomme
Product Manager, Luminus
Luminus customers' feedback
Luminus user
I check almost daily how much energy we have consumed and how much it costs. It’s almost an addiction! I’m constantly chasing my kids to make sure all lights are switched off.
Eric S.
The dongle is a great added value. Once registered with Fluvius, the installation also went very smoothly. Because I now have real insight into my energy consumption, I am also a lot more aware of it.
Anja from Genk
The refrigerator in the kitchen was outdated and in need of replacement. Purchasing a more energy-efficient model really had a big impact on our energy consumption. We also saw that the electric radiator in our son's bedroom drew a lot of energy over a long period of time. For example, with a few practical interventions, we have been able to seriously limit our consumption. That feels good.
Henny V.G.
What I find most interesting is that you really see what you pay per day in energy! That is also the best motivation to limit your consumption. You can also immediately see the effect of turning off the heating half an hour before going to sleep.
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